Support
We're here before, during and after the game.
Search the guides for an instant answer, or talk to the Tikroo team. A real person replies.
Talk to us
Chat with us
The fastest way to get help. Ask a question and keep playing. We reply right here, and by email if you step away.
We usually reply within a few minutes
Email us
Better for longer questions, attachments, or billing details. We reply to every email.
Typically within one business day.
Joining a game that won't start? Most join problems are solved in a minute with Fixing join problems.
Answers while you wait
Something more specific?
Education & non-profit
Schools and NFPs get discounted plans. Email us.
Security & privacy
Report a vulnerability or ask about your data on our security page.
Support is included on every plan, including free. Whether you're on the free tier or running a 500-seat event, the same team answers. Guests joining a game don't need an account to ask for help. The chat bubble in the corner works for everyone.